Before You Start: Critical Preparations
Gather your official government-issued ID oxbett.com.de. A passport, driver’s license, or national ID card works. Without a valid, unexpired document, the system will reject your submission instantly. You will lose access to withdrawals and betting features.
Check your personal details on file. Your full name must match your ID exactly. One missing middle initial or a swapped surname forces a manual review that takes 72 hours. Update any typos in your profile settings before uploading anything.
Ensure your device has a stable internet connection. A dropped upload mid-process corrupts the file. You must restart from scratch, wasting 15 minutes of your.
During Verification: Step-by-Step Execution
Step 1: Access the Verification Portal
Log into your account on https://oxbett.com.de/. Click your profile icon in the top-right corner. Select Account Verification from the dropdown menu. Skipping this direct path leads you to outdated support pages that redirect you back here.
Step 2: Upload Your ID Document
Click Upload ID and select your prepared file. Only accept JPEG, PNG, or PDF formats. Using a screenshot of your ID guarantees rejection because the system detects compression artifacts. The file must be under 5MB. Compress oversized images using a free online tool before uploading.
Step 3: Take a Live Selfie
The platform requires a real-time selfie to prove you are present. Do not use an old photo. The system compares facial features against your ID. A mismatch triggers a fraud alert, locking your account for 24 hours. Hold your phone steady. Ensure good lighting on your face, not behind you.
Step 4: Submit Proof of Address
Upload a utility bill, bank statement, or tax document dated within the last 90 days. The address must match your registered account address. A single character difference—like Street vs St.—causes immediate rejection. Use a PDF to preserve formatting. Crop out sensitive account numbers to avoid data leaks.
Step 5: Confirm Your Phone Number
Enter your mobile number in the verification field. You receive a six-digit code via SMS within 60 seconds. Type it exactly as received. One wrong digit resets the timer. If you do not receive the code, check your spam folder or request a resend. Do not use a VoIP number—landline or prepaid SIM only.
Step 6: Verify Your Email
Open your inbox for the email from https://oxbett.com.de/. Click the verification within 15 minutes. The link expires after that, forcing you to request a new one. Check your spam folder immediately if the email does not appear. Mark it as Not Spam to ensure future communications arrive.
After Submission: What Happens Next
Wait for the confirmation screen. Do not close the browser tab or navigate away. The system processes your data within 30 seconds. A green checkmark appears if approved. If you see a red error, read the exact rejection reason displayed. Common issues include blurry images, expired documents, or mismatched names.
Contact support immediately if you receive an error. Use the live chat feature on the website. Provide your account email and the exact error message. Support resolves most issues within 10 minutes during business hours. Do not resubmit without fixing the problem first—duplicate submissions create confusion and delay approval.
Check your account status after 24 hours. Log in and go to Verification Status. A Verified badge appears next to your profile name. If it still says Pending, escalate to support via phone or email. Delays over 48 hours indicate a system glitch that requires manual intervention.
Enable two-factor authentication after verification. This adds a second layer of security. Without it, a hacked password grants instant access to your verified account. Go to Security Settings and link an authenticator app or your phone number.
Test your withdrawal function immediately. Request a small withdrawal of the minimum amount. A successful transaction confirms your verification is fully active. If the withdrawal fails, your account is not fully verified despite the badge. Contact support to resolve the hidden issue.